Questions fréquemment posées

What are your shipping options?

We offer several shipping options including standard shipping (5-7 business days), express shipping (2-3 business days), and overnight shipping. Free shipping is available on orders over $50.

What is your return policy?

We accept returns within 30 days of purchase. Items must be in original condition with tags attached. Please contact our customer service team to initiate a return.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination. Please check our shipping calculator at checkout for specific rates.

How do I contact customer support?

You can reach our customer support team via email at support@example.com, phone at 1-800-123-4567, or through our live chat feature available on our website during business hours (9 AM - 6 PM EST).

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay for a secure and convenient checkout experience.